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How to Set Up Royal Mail Click & Drop
How to Set Up Royal Mail Click & Drop
Support Team avatar
Written by Support Team
Updated over 6 months ago

Royal Mail Click and Drop is an online postage and shipping management platform offered by the UK's Royal Mail service.

Using Royal Mail Click and Drop for your e-commerce business can offer several advantages:

  1. Convenience:
    Click and Drop allows you to manage your postage and shipping online from one centralized platform. This convenience can save you time and streamline your shipping processes.

  2. Cost-Effective:
    Royal Mail often offers competitive pricing for shipping services. By using Click and Drop, you can access discounted postage rates, helping to reduce your shipping costs.

  3. Variety of Services:
    Click and Drop provides access to a range of postal services, including standard and tracked delivery options. This versatility allows you to choose the services that best suit your business needs and customer preferences.

  4. Integration:
    Click and Drop can easily be integrated with the platform, making it easier to import order details, print labels, and manage your shipments. This integration can help reduce manual data entry and potential errors.

Register for Royal Mail Click and Drop

First you will need to register for an account, you can register as a personal customer or you can register for an OBA account (please note an OBA account may take 10-30 days to set up and you may be required to show that you have been trading for 3 months).

How to enable the API on Royal Mail (RM)

  • Log into your RM account.

  • Click ‘Add new integration’ button/top right.

  • In the modal, change the ‘Integration name’ to: Stor - API

  • Check ‘Use shipping address for billing address’ and hit SAVE.

  • Copy the ‘Click & Drop API authorisation key’

How to enable the feature within the platform

  • Enable the enhancement

  • Visit: Settings > Shipping / Delivery.

  • Enter the ‘Click & Drop API authorisation key’ in the panel shown.

Using it

  • Order is generated in the core.

  • Order show page, at the bottom ‘Shipping/Fulfilment’ click the button ‘Send Order to Royal Mail - Click & Drop’

  • Once pressed, the order details are sent over to Royal Mail

  • RM responds with the corresponding order ID on their side, which we save and display.

Please note, nly one Click & Drop API integration can be added to your account so if you do have multiple stores with us, you will need to set up a separate Royal Mail account.

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