Sometimes it may be necessary to send the customer a printed or PDF invoice of their order.
Locating Customer Invoice:
You can easily find this option by finding the order that you need the invoice for via the Order page and clicking through to the Order Detail page.
You can find the order you need by searching for an order reference (for example: CCCC0B), customer's name, payment status, shipping status or order amount.
From the Order detail page, select the Print Invoice button on the top right hand corner.
This will open up a new tab with the invoice and a dialog box asking where you would like the document to be printed. From here you can save the invoice to your computer and send it as an attachment to your customer.
The Invoice includes your Company Name, Address, Company Number (if applicable), Shop Logo and the relevant order details e.g. customer billing and shipping address, product details, payment, etc.
If you need to update your Company Name, Number or address you can do this via Settings > General.
Adding Unique Product Details to an Invoice:
Select the Order and navigate to the order you wish to add details to.
Press the Print Invoice Button and click on the "Print Invoice" button associated with the selected order.
Open the Invoice HTML Page.
Add a Comment to the Title Section
Locate the title section of the invoice on the HTML page.
Add your specific details, such as the serial number, as a comment in this section.
Save the file and print the invoice.