Adding Live Chat to your Shop
Adding a live chat function to your e-commerce store can offer several advantages, enhancing the customer experience and potentially increasing sales. Live chat provides an immediate channel for customers to seek assistance, ask questions, or resolve issues. It's often faster and more convenient than traditional customer support methods like email or phone.
Navigate inside your Shop admin to Settings > Tracking/SEO and scroll to the bottom of the page to "3rd Party Code/Scripts."
Copy and paste the code you receive from your chosen Chat provider into the box provided and click Save.
Adding Heatmap Solutions
Adding a heat map to your e-commerce store can provide valuable insights and benefits that can enhance the overall user experience, increase conversions, and optimize your website's performance.
You can add a Heatmap solution to your Store in the same place by copying the code over from your selected provider e.g. HotJar, Crazy Egg, etc.