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Managing Your Account
Support Team avatar
Written by Support Team
Updated over 5 months ago

To configure all basic information of your account, please follow the steps below:

  • Select Settings from the left hand menu and then My Account

Basics

Primary Email Address

Enter your email address in the field marked Primary Email. This email address will be used as your account login email. All your notification emails will be sent to this email unless you add a order/transactional email.

To Change your Email:

  • Click the Change Email button and enter your current password

  • Add your new email address

  • Click the Change email button again to confirm.

If you need to reset your account password:

  • Hit the Change Password button

  • Enter your old password

  • Enter your new password and confirm your new password

  • Click the Change Password button to save

Order/Transactional Notifications Email

  • Your Order/Transactional notifications email will be where you receive all of your order confirmation emails and this email will be shown to the customer on their order confirmation in case they want to get in touch.

  • Please note: if you leave this blank, your primary email address will receive the order notification emails.

Time Zone

You may change the time zone associated with your shop by selecting the time zone of your choice via the dropdown arrow.

Detail

  • Disable/Enable

    • These options allow you to disable/enable the following:

  • Order notification emails - this stops order notification emails coming to the address you added above.

  • Out of stock notification emails - this stops out of stock emails coming to the address you added above.

  • Enable storefront Maintenance-Mode - If you need to put your Shop in Maintenance mode then simply click this. Any visitors to your shop will be able to see a custom page or message. This is useful if you're taking a brief holiday or adjusting products, site design, etc.

If you have any queries about this feel free to get in touch with our Support team on Live Chat or via email.

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